Complaints and disputes

In the event of a conflict or disagreement between the consumer and the company Le Petit Boudoir:

  • Please contact us internally first to resolve the issue.

In the event that no solution has been found, the consumer can appeal to the consumer mediation service via the following link:

Consumer Mediation Service

This service provides information to consumers in the event of a dispute. He will inform the client of his rights and obligations. In addition, this service can also receive requests for out-of-court dispute resolution. The request may be referred to competent authorities qualified for the resolution of extra-judicial disputes. If no entity is able to meet your expectations, the mediation service will process the request itself.